Thank you for visiting Serviceplusbihar.net. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.
1. Information We Collect
When you use our website, we may collect two (2) types of information:
(a) Personal Information You Provide
When you contact us or submit feedback, you may voluntarily share personal details such as:
- Your name
- Email address
- Phone number
- Any message or query content
(b) Automatically Collected Information
When you simply browse our site, we (or our third-party services) may automatically collect certain data, including:
- IP address
- Browser type and version
- Device information (e.g. desktop, mobile)
- Pages visited / URL paths
- Time and date of access
- Referral source (which site or search engine led you to us)
- Cookies & similar tracking technologies
2. Use of Your Information
We use your information for these purposes:
- To respond to your queries, feedback, or support requests
- To send you updates, newsletters, or announcements (only if you’ve opted in)
- To improve our website: understand how users navigate, which pages are popular
- To protect our website from misuse, fraud, or security risks
- To comply with legal obligations
3. Cookies & Tracking Technologies
- We employ cookies, web beacons, and similar tracking tools to analyze site usage and improve user experience.
- Cookies may be session-based (expire when you close the browser) or persistent (stay longer).
- You can disable or clear cookies in your browser settings. However, this may affect the functionality of some features or pages of our website.
4. Sharing & Disclosure
We do not sell, rent, or lease your personal information to third parties. However:
- We may share non-identifiable, aggregated information (e.g. “1000 users visited the guide page last week”) with partners or analytics services.
- We may disclose personal data when required by law, to investigate fraud, or to comply with a legal process (such as a court order).
- If our site or assets are acquired by another entity (e.g. merger or sale), user information may be transferred as part of that transaction (under the same protections).
5. Third-Party Services
We may use third-party tools for analytics, hosting, content delivery, advertising, or other services (for example, Google Analytics, hosting providers, email service). These services may collect or process data on our behalf. We ensure they adhere to privacy standards and only use the data for permitted purposes.
6. Security
We adopt reasonable security measures (technical and organizational) to protect personal data against unauthorized access, loss, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Thus, while we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of personal data we hold about you
- Correction: Ask us to correct or update inaccurate or incomplete data
- Deletion: Request erasure of your personal data (subject to legal obligations)
- Restriction / Objection: Limit or object to certain processing activities
- Withdrawal of Consent: If you gave consent (e.g. for newsletters), you can withdraw it at any time
To exercise these rights, contact us via the email listed below. We’ll respond within a reasonable time, and in accordance with applicable law.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us and we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will revise the “Last updated” date at the top. We encourage you to revisit this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, you can reach us at:
- Email: support@serviceplusbihar.net
- Address: National Informatics Centre, Patna (Ministry of Electronics & Information Technology, Govt. of India).